Privacy policy
This policy explains what information may be submitted through quotation and contact forms, why it is used, how it may be retained and what choices a website visitor has. It should be read together with any project quotation or contract.
Information submitted through this website
When a visitor submits a quotation or contact form, the information may include a name, telephone number, email address, project location and description of the requested work. This information is used to respond to the enquiry, arrange an assessment, prepare a quotation and communicate about the requested service.
Website and server information
Like most websites, technical records may include browser type, device information, pages requested, date and time, referring page and network information. These records may be used for security, fault diagnosis, traffic measurement and improvement of the website.
Sharing and service providers
Information may be processed by service providers that support website hosting, email delivery, analytics, security or business administration. It should not be sold as a customer list. Information may also be disclosed where required by law or necessary to protect legal rights and website security.
Retention and security
Reasonable measures should be used to protect submitted information. No internet transmission or storage system can be guaranteed completely secure. Enquiry information may be retained for as long as reasonably required to respond, keep project or financial records, resolve disputes and meet legal obligations.
Your choices
A person may request correction of inaccurate contact information or ask about information previously submitted. Some records may need to be retained where required for legal, contractual, accounting or security purposes.
External links and updates
The website may link to third-party services such as maps, messaging or social platforms. Their own terms and privacy practices apply. This page may be updated when website functions or business processes change. The date shown on the page should be checked when relying on it.
Contact
Questions may be sent through the website contact page or to the published business contact details. Do not submit sensitive identity, banking or medical information through a general quotation form.